Sales Testimonials – Bernadette

Great sale outcome for large apartment

Bernadette sold our apartment in Greenwich and not only achieved a great sale outcome, achieving well above our expectations, but also sensibly optimised the marketing campaign, maintained great communication throughout the process, and managed an extended and complex settlement due to purchaser requirements. Her knowledge of the suburb and area is peerless, but also pragmatic. Overall we could not be happier.

Michael Pain
Vendor, 9/60 Greenwich Road, Greenwich


Bernadette and her team did a great job selling our house. They kept us well informed along the journey. We highly recommend Bernadette and wouldn’t hesitate to use her services again.

Sue Wright
Vendor, 12/15 Russell Street, Wollstonecraft

Knowledgeable and seamless experience!

Bernadette’s market knowledge is second to none and therefore the ability to market our apartment in a very professional manner and obtain an offer before auction that we accepted provided a strong outcome for us.

Julie and Greg
Vendor, 4404/1 Nield Ave, Greenwich

Very helpful and high standard service

I sold my house with Bernadette from Harbourline. She was very considerate and helpful through the process at the same time, professional and skilled in her business. Always reachable and can provide useful information and good suggestions. Defended the priced for me and didn’t push me to sell. I would definitely recommend her to all my friends when it comes to selling of their homes.

Qinsi Zhang
Vendor, 39 Kingslangley Road, Greenwich

Successful sale

Despite appalling weather and an unpredictable market, Bernadette secured the ideal buyer for my home. Pre-campaign, she counselled me on repair and decoration tasks; recommended tradies and booked a top stylist – all of which enhanced the house and kept me sane.

Vendor, 5 King William Street, Greenwich

Absolutely fantastic

Bernadette was just amazing. Her experience with all aspects of the campaign resulted in a very successful auction, and a sale price that exceeded our expectations. Having a tribe of dedicated and loyal tradies who all trust and admire Bernadette and her team came in handy, and her advice and knowledge about the market was accurate. A successful relationship from start to finish has left a smile on our face, and hopefully many others in the future too!

Jane Michael
Vendor, 13 Panorama Road, Lane Cove

Professional and Thorough

Bernadette was professional, thorough and friendly at all times throughout the selling process and always available to answer concerns or queries regarding the sale. Her assistance in guiding the process of readying the house for sale, the sales campaign and the auction was invaluable. Her contacts for tradespeople and her willingness to assist were extremely helpful.
Bernadette was instrumental in making the sad task of selling this deceased estate go smoothly with a very good result. To top it off she even found a buyer who loves the house as much as the three generations of the family who have lived there for nearly 100 years! Thank you Bernadette!
I highly recommend Bernadette and her team – they are highly skilled and know the area extremely well.

Wendy Le Rutte
Vendor, 7 Victoria Street, Greenwich

Responsive and Experienced

Bernadette was there for us throughout the process ; advising on necessary presentation requirements and maintenance , referring trades people and negotiating the sale price with insight and aplomb.

Annie Folta
Vendor, 14 Matthews Avenue, Lane Cove

Professional Agent with the personal touch

Bernadette is a calm honest agent. She was easy to deal with and happy to answer all my questions no matter how insignificant. She and her team were totally supportive throughout the whole sale process and kept me updated throughout the final negotiations. Bernadette is a consummate professional with the personal touch and I would highly recommend her to anyone looking to sell.

Bridgette Gopal
Vendor, 106A Penrose Street, Lane Cove West

A personalised experience with a very knowledgeable and transparent professional I highly recommend Bernadette to handle the sale of property, particularly in the Greenwich / Lane Cove area. She is passionate about what she does and is an expert on the market in this area. Bernadette and her team provide a personalised experience and are very transparent in their dealings.

Fiona Macgregor
Vendor, 153 Greenwich Road, Greenwich

Helpful and courteous.  Excellent knowledge of local market.

Gave me best advice in handling pressures of selling my home. Always prompt to my queries and made herself available. Highly recommended, Thank you.

Rosalie Boey
Vendor, 24 Portview Road, Greenwich

Great Result!

Bernadette was very professional and is second to none with her knowledge of the area. Her communications were very prompt and the weekly reporting thorough. I would have no hesitation in recommending Bernadette and look forward to working with her again.

Virginia Keenan
Vendor, 80 Greenwich Road, Greenwich

Personable, professional and achieved a great result

We couldn’t have asked for anything more, Bernadette’s personable and professional approach made the process so simple. We were provided with regular and honest feedback that guided us along the way. Everything went as planned and she got us a great result! I would highly recommend Bernadette to anyone looking to sell their property.

John O’Neill
Vendor, 58 Moore Street, Lane Cove West


When it came to choosing an agent to sell our family home we had no doubt that Bernadette from Harbourline was the outstanding local candidate . Bernadette’s advice to bring Darren from Christies on board, for such a unique property, resulted in a winning team that obtained a sale price above their initial price range and a suburb record. Throughout the sales process Bernadette and her team were extremely professional including preparing the house for sale, devising a marketing plan and giving ongoing feedback from prospective buyers. We would highly recommend Bernadette.

Jennifer Tierney
Vendor, 14 Robertson Street, Greenwich

Simply the Best

Bernadette has the most amazing amount of knowledge and is a very honest sales professional.  She is passionate about her duty to get the best result for everybody.  I have nothing but praise for her.

Debbi Ashes
Vendor, 7/18 Landers Road, Lane Cove North


When it came to choosing an agent Bernadette was an easy decision as she is recognised as one of Sydney’s best real estate agents!!! She displayed a positive approach at all times and communicated with respect and promptness on all occasions. Her advice was relevant and timely, achieving an excellent result. I am more than happy to recommend Bernadette to anyone thinking of selling their home in any part of Sydney.

Ron Johnson
Vendor, 100 Braeside Street, Wahroonga

Highly Professional Agent

Bernadette is a highly professional agent. She was extremely informative and helpful throughout the sales campaign. She was always readily available (including outside business hours and on Sundays). I would highly recommend her service to anyone wishing to sell a property.

Pip Telford
Vendor, 4/4 Landenburg Place, Greenwich

Bernadette is the Greenwich Guru!

Bernadette and her team made selling our home a smooth & successful experience with a sale price $725,000 over reserve. She knows the Greenwich market intimately & all her advice was both accurate and practical. Bernadette, Vincent and the Harbourline team were a delight to deal with, and all aspects of the process – including photographs, floor plans, legal and marketing were professionally carried out. We couldn’t be happier with her service and result.

Leonie Armstrong
Vendor, 12 Balfour Street, Greenwich

They’ve done it again!

This is the second time I’ve entrusted Bernadette and Vincent to sell our property and again they’ve exceeded our expectations. You couldn’t pick a better team, always there 24/7 and such lovely down to earth people. Thank you!

Maria Karambelas
Vendor, 4/5-9 Greenwich Road, Greenwich

Professional and honest

From the very start Bernadette was pragmatic and honest about what would work best to sell our home. She gave us her appraisal of both the value of the property based on comparable sales and also the most effective method of selling right at the start. All the way through there were never any false or exaggerated expectations and along with Vincent, conducted it exactly as they had originally promised. We could not be happier with the outcome.

Mark Evans
Vendor, 10 Bent Street, Greenwich

Bernadette was terrific throughout the entire sales process!

We really appreciated Bernadette’s expertise in preparing our house for sale and achieving a much higher sale price than expected. Bernadette knows the Greenwich property market and has wide experience over many years. She knew exactly what was needed to bring out our property’s best features and she assembled her loyal contacts for painting, electrical repairs, cleaning and sanding & polishing the floorboards. The finished product was outstanding. The garden make over was also terrific and we were delighted with the improvements. Over the 8 week period, Bernadette was completely professional and followed through on everything that we had agreed. She was on top of all issues and we had no concerns about the finished result. We received regular reports each week, which helped us understand how the sale process was progressing, especially the number of potential bidders. I would be delighted to recommend Bernadette to prospective sellers. 

Trevor McMahon
Vendor, 19 George Street, Greenwich

Bernadette and Vincent, 

Thank you for your professionalism and assistance in securing 2 Evelyn Street.  You made more difference than you know in a stressful time.

Jennie, Georgia and Raymond
Buyer, 2 Evelyn Street, Greenwich

Professional, credible and trusting with a deep understanding of the Greenwich community

Nothing but respect for the manner in which Bernadette and her team managed our home. Bernadette provided astute and objective advice whilst also understanding the emotional bond we had with our home and the community and facilitated what I hope is a delight for the new owner as it has been for us.
Verified by RateMyAgent

Shaden Perri
Vendor, 2 Evelyn Street, Greenwich

Greenwich House Sale

Bernadette and Vincent managed the sale of our property with a high level of professionalism. They have an excellent understanding of the local market and potential buyers. They maintained a high level of communication and were accessible at all times. The property was sold very quickly through an off market campaign exceeding pre sale valuation.
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Pennelope Austin
Vendor, 49 Gore Street, Greenwich

Honest, Professional with an Outstanding result

Bernadette and her knowledge along with honesty and great communication was proof that the result achieved was spot on. Her tireless efforts and her desire to satisfy her clients was outstanding. I couldn’t have had a more positive, seamless experience. The team at Harbourline are a well organised office and always happy to help. The communication available with Harbourline was excellent. A true professional using her market expertise. What a woman. Sincere Thankyou for your kindness, compassion and service.
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Vendor, 21 Park Road, St Leonards

Would absolutely recommend Harbourline to sell your property

As Bernadette was an area specialist we had no hesitation in choosing her to sell our family home. She had a strong plan from the beginning and stuck to it which brought great results with both buyer interest and sale price. Bernadette was great to deal with and I would have no hesitation in recommending her. Thanks for a great result.
Verified by RateMyAgent

Adam Paton
Vendor, 25 Vista Street, Greenwich

Honest and forthright

Bernadette has complete knowledge of all the ins and outs of the real estate industry and is a straight talker as are most of the Irish.
Verified by RateMyAgent

Billy Hannam
Vendor, 1/7-15 Bellevue Avenue, Greenwich

The Best Local Neighbourhood Estate Agent

Bernadette is very understanding in dealing with older age vendors like us. She is patient and not pushy in getting us to spend on jazzing up the place to make her marketing campaign so much easier. Why stay the same as all the other run of the mill type of estate agents, singing from the same song sheets.  Bernadette has a very good approach and is a very experienced agent.

Johnny Chang
Vendor, 7/7-15 Bellevue Avenue, Greenwich

Good approach and experience

She has very good approach and experience in dealing with senior vendors.

Susan Chang
Vendor, 7/7-15 Bellevue Avenue, Greenwich

We trusted her and relied heavily on her judgement to help us through the sale of our home of 42 yrs

We trusted her and relied heavily on her judgement to help us through the sale of our home of 42 yrs
It was Bernadette’s understanding and hard work that helped us through and she was available 24/7
and we are very happy with the outcome. I have no hesitation in recommending Bernadette to anyone looking for a competent agent for the sale of their home
Verified by RateMyAgent

Mary Smith
Vendor, 22 Vista Street, Greenwich

Bernadette is a Great Real Estate agent – highly recommend her!

Bernadette showed patience in answering all my questions, taking all calls and responding to all texts and emails. I found her very professional and knowledgeable.

Sue Carlson
Vendor, 1/1-3 Helen Street, Lane Cove North

Great service

A really impressive real estate agent who gives you honest appraisals and great service I can’t recommend her highly enough. She took much of the worry out of the stressful buying and selling process. I have used her service of a number of transactions and have always been highly satisfied.
Verified by RateMyAgent

John Ashes
Vendor, 33 Young Street, Wahroonga

Very good agent

Very professional and good agent.
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Vendor, 82 Woolwich Road, Woolwich

Delightful experience

Bernadette and her team have been a delight to deal with, from start to finish. As an overseas vendor, she removed all the stress and frustration from the process. Her professionalism and excellent communication skills meant I was kept fully informed on the progress and marketing strategy, every step of the way. A sale within 3 weeks! Who could ask for better?
Verified by RateMyAgent

Amanda-Jane Fairey
Vendor, 11/250 Pacific Highway, Greenwich

Excellent, seamless, stressless, professional

We have known Bernadette for many years and were fully confident we had the best Agency working for us when we were selling our home. Bernadette’s knowledge of the Greenwich area is second to none. The Harbourline ability to contact known serious buyers was instrumental in ensuring our home was offered to the best potential audience and resulted in our house being sold in only a few days at a price we were very happy with. The whole team at Harbourline worked hard to bring about a very successful result for us. We would (and have) recommended Bernadette to friends and would have no hesitation in telling people to use Harbourline as they really are the best!
Verified by RateMyAgent

Sue and Eddie Smith
Vendor, 34 King William Street, Greenwich

An overwhelmingly positive experience

Bernadette was referred to us by friends who lived in the area, knew her well and were using her to sell their house. We weren’t disappointed – she was a true professional and went about her work with knowledge, diligence and industry. We relied heavily on her expertise in helping us to make the dozens of decisions that go into selling a house, particularly as we lived remotely from the site. She was in constant contact and kept us informed every step of the way, and we felt comfortable to ring her at any time. She read the market and shortened the marketing period in response. But it was more than that: it was her eagerness to go the extra mile that made her really stand out. She met us at the station and drove us to the site, organised tradesmen, advised us on styling, and carried out inspections at any time to suit buyers. The rest of her team were equally a pleasure to work with. And she got us a price well above our expectations. We could not recommend her highly enough. Thanks Bernadette.
Verified by RateMyAgent

Hugh and Pam Barrett
Vendor, 32 King William Street, Greenwich

Highly skilled and very knowledgeable

Bernadette Hayes was amazing to deal with. Her knowledge of the area was extremely helpful, her advice was invaluable. Bernadette had all the contacts and the skills to make this sale go as smoothly as possible. Nothing was a problem, from staging to clean out, from the four week campaign to the auction. It certainly took the stress out of the whole process. I would highly recommend Bernadette and her team.

Mary Elias
Vendor, 8/35 Morton Street, Wollstonecraft

Harbourline – an Absolutely Outstanding Agent 

We put our property of 23 years into the capable hands of Bernadette and her team. Our preference was to try an off-market approach. Bernadette supported this approach. She knew her market and promoted the property accordingly. Minimum of fuss for us, minimum of expense for us and a brilliant result. Our home was on the off-market market for seven days, selling on the seventh day! Fantastic.
We could not be happier with Bernadette, Vincent and the entire Harbourline team. Communication was excellent. Everything was easy. Bernadette is an absolute pleasure to deal with and took care of everything efficiently (photos, P & B Report etc etc) and with a minimum fuss. Harbourline, in our opinion, would have to be the best agency on the lower north shore. Many, many thanks.

Helen and Bill Matthews
Vendor, 39 Ronald Avenue, Greenwich

Went above and beyond

Bernadette and Vincent were an absolute dream to work with! It’s been nearly 20 years since I sold a property and I’d completely forgotten what an impact it has on your day-to-day life. Harbourline did their utmost to minimise disruption, while still working amazingly hard in a very strange market (due to COVID-19) to keep potential buyers coming through my door. My buyer proved to be rather difficult and Vincent was an absolute legend in his consistent follow up to get the sale done. I would definitely recommend Harbourline to anyone looking to sell in the 2065 postcode – their knowledge of the local area is extensive and they work hard to differentiate themselves by always offering ‘the personal touch’. I’m 100% happy with their service!

Anne Bidstrup
Vendor, 12/252 Pacific Highway, Greenwich

Great experience and professionalism

Bernadette clearly knows the market well and gives great advice. She is very patient and incredibly easy to work with. I am very happy with the outcome and would be keen to work with her again.

Dr Terry Lee
Vendor, 55 River Road, Greenwich

Well done Bernadette.  I never had any doubt with you heading up the campaign. 

2 Mitchell Street, Greenwich

Amazing experience

It was an amazing experience having Bernadette from Harbourline Real Estate as our agent during the whole process of selling our Lane Cove unit. 
As we were not very keen selling our unit at the start, Bernadette suggested to put it onto her private market in which she has thousands of built-up customers looking for suitable properties. Because of that, we did not have to spend a cent on promotion and advertisements! 
Thanks to the screening process she put in place, we ended up having a few crucial inspections of our unit, which was great as interruptions to our daily life was kept to a minimum and, as most property sellers would agree, tidying up a place for open inspection is both tiring and time consuming. 
After each inspection, Bernadette gave details of her observations and follow up actions and recommendations. Even then, we did not think that our place would be sold, not to mention that it was sold so quickly at an unexpectly good price that my wife and I were both very happy with! 
With a positive and responsive attitude, Bernadette was punctual and considerate in every aspect. She also showed her excellent knowledge of industry and offered professional opinion and service throughout the whole selling process. 
We are more than happy to recommend Bernadette and her team who had made our selling experience incredibly easy and painless yet successful and satisfactory to anyone considering selling. Thank you sincerely, Bernadette.

Lawrence and Betty
Vendor, 6/13 Hart Street, Lane Cove North

Professional, helpful and honest

Bernadette knows the Greenwich market better than any other agent; she also has an excellent knowledge of the wider Sydney market. She communicates well with clients, both buyers and sellers. She knows when to give people time to think – without pressure, but is ready to give an honest opinion when asked to do so. She is always ready to go the extra mile in helping a client reach a reasoned and sensible decision. She also has a useful list of contacts among reliable professionals and tradespeople in the area when a building report or other service is required. Highly recommended!

Chris Anderson
Vendor, 10 St Vincents Road, Greenwich

Harbourline Goes the Extra Mile

Bernadette and Vincent went the extra mile when they recently sold our house in Northwood. We would recommend Harbourline Real Estate.

Binh Rey
Vendor, 9 Pendray Close, Northwood

Friendly, Professional Service

We purchased a property which was marketed by Bernadette. We found her very helpful with any information we required and her knowledge of the area was useful. She was always available.

Robyn Miller
Purchaser, 23 Portview Road, Greenwich

Sale of Lane Cove Unit

We placed our rental unit for sale with Bernadette. She gave us an excellent marketing plan and styled the unit so as to achieve an excellent presentation. Clearly Bernadette, who has lived in the area for more than twenty years has an outstanding knowledge of the property market. She kept us fully informed on the marketing progress and we we would certainly recommend her agency to any potential sellers. Thank you Bernadette.

Glenys Thomas
Vendor, 18/120 Burns Bay Road, Lane Cove

Bernadette is a professional and knows her area and the market place

Bernadette was at all times the consummate professional, and even when it looked like the property would not end up selling she kept at it and we achieved both the sale and a good price.

Ruth Jarvis
Vendor, 71 Ronald Avenue, Greenwich

Bernadette immediately sussed out what would suit my partner and me, both financially and in lifestyle.  She was very patient and dependable.  We are now happily ensconced in an apartment that is perfect for us and our dogs.

Anne Bates
Buyer, 6/13 Hart Street, Lane Cove North

Highest Sale in Greenwich in 2019

Working with Bernadette was a very seamless experience. She has extensive knowledge about the property market and her customer service is exceptional. Bernadette was very accommodating with all our requests. Her professional advice was greatly appreciated. We would recommend Bernadette to anyone selling a property.

Simone Hope
Vendor, 179 Greenwich Road, Greenwich

Great Experience

Bernadette was fantastic to deal with and always made herself available and helping out where possible with certain request for information and inspections. Would certainly recommend Bernadette to both buyers and sellers.

Buyer, 179 Greenwich Road, Greenwich

Market knowledge and good strategy with a great result

Bernadette and her team conducted a well planned and thorough campaign to market our property. Bernadette and team kept us in the loop and updated us with the progress of the campaign several times a week. We were very happy with all the elements of the marketing and with the final sale price which was above our expectations.

James Bradley
Vendor, 8D/50 Whaling Road, North Sydney

Bernadette and her team were amazing

I am sure that the great success for Bernadette and her team resulted from them spending time with every enquiry – by the close of the short marketing period Harbourline had received requests from 40 interested purchasers for Contracts to be issued. During the Auction day the apartment was standing room only and the resulting sale price was $215,000 over the reserve. Remarkable work Bernadette, in a very flat market.

Diana Lazarus
Vendor, 1/5 Bellevue Park Road, Bellevue Hill

Strategic, hardworking and client focused

Bernadette was passionate about achieving the best possible outcome for our Artarmon house sale, and put in place a series of strategies to do that in a down market. Her advice and actions on marketing and presenting our house were invaluable. Bernadette ran 3 viewings each week (including Sunday, which turned out to be very popular), as well as doing many private inspections. She kept us up-to-date with what she was doing, and informed about progress verbally and with regular data reports. There are two types of agents: those who just want to sell your property (most agents), and those rare ones who really want to achieve the very best price and terms for their client. Bernadette is definitely the latter. She was brilliant.

Carolyn Betts
Vendor, 54A Artarmon Road, Artarmon

Skilled and Supportive

Bernadette has great real estate skills and resources and goes the extra mile for her client. She worked tirelessly to get our sale. Always just a phone call away, she was able to identify a solution for any issue that arose. She found good tradespeople to ready our house for sale, and had good contacts for helping us move. All aspects were handled smoothly, and with sensitivity to our needs. Easy to communicate with, and with great ideas, she can think outside the box. We are so pleased that we had Bernadette handling our sale and would not hesitate in recommending her to any prospective client.

Catherine Webb
Vendor, 1 Crowther Avenue, Greenwich

Great Agent, Professional, Knowledgeable and Helpful

Bernadette was great to deal with as a purchaser, and made it a smooth and straightforward process. She was flexible in arranging access to the property, gave us useful information about the area, comparable properties and prices, and shared advice about potential upgrades and adding value to our new home. She was professional and up front during negotiations and we would be pleased to deal with her again in the future.

Jessica Bennett
Buyer, 1 Crowther Avenue, Greenwich

Dear Bernadette,

Thank you for your understanding and support during the sales process. Your cheerful and positive approach meant a huge amount to me and Im pleased to see that Harbourline has had considerable success despite the prevailing conditions.

Vendor, St Ives

A big thanks to Bernadette Hayes for going above an beyond to help me and my family with a property matter, even though the property was not in her area her advice was excellent, highly recommend this agent she stands head and shoulders about the rest!

Van Marinos
Neutral Bay

Great Agent

The service we received from Bernadette was the best. Always updating us on potential buyers. Being on call whenever we needed to contact her. The marketing campaign was excellent.

Sue Harford
Vendor, 5/13 Hart Street, Lane Cove North

An Agent with Exceptional Skills and Qualities 

Bernadette Hayes from Harbourline Real Estate led the recent successful campaign to sell my home of 34 years. I have nothing but the highest praise for her and her team. She accurately assessed who would comprise the market, how long the campaign might take, and how much purchasers might be prepared to pay in the current market. She personally engaged with every potential buyer, was able to give me detailed feedback after every open home or private viewing, and kept me updated of how the campaign was tracking. As a result, I was confident about accepting a pre-auction offer. Her post-sale follow-up was detailed and efficient. Most importantly, Bernadette was attuned to me: she understood my motivations – and my anxieties – around selling the family home, and treated me with nothing but respect and kindness. Moreover, it was always clear that she wanted the best outcome for me, her client, rather than herself. If further proof was needed (which it isn’t!), she subsequently assisted me with the purchase of my next home, providing her experience of the local property market and her own auction campaigns to help me navigate through to a successful purchase. I have nothing but praise for Bernadette and am happy to recommend her to anybody, whether buying or selling.

Trish Fanning
Vendor, 33 King William Street, Greenwich

Good Advice, Great Result

Bernadette and her team at Harbourline helped us achieve a price at auction well beyond expectations for my father’s house. They are a pleasure to deal with and provided sound advice before and during the sale process. Their marketing was well targeted and resulted in competitive bidding at the auction.

Nick Ewald
Vendor, 82 Woolwich Road, Woolwich

Fabulous Agent
From the minute I met Bernadette I knew right there and then that she was the perfect agent for me. Bernadette goes above and beyond the call of duty and she’s also a wonderful person to deal with on every level of business. I highly recommend Bernadette’s services to any sellers.

Maria Karambelas
Vendor, 4/9 Arkland Street, Cammeray

An experienced professional
Bernadette and the team at Harbourline real estate are the local experts. They understand the market and developed a professional and successful campaign for our sale. Highly recommend them as the “go to” agency in Greenwich and surrounding suburbs …and really nice people as well!

Pauline and Garry Draffin
Vendor, 10 Wallace Street, Greenwich

Extremely Professional
Bernadette went above an beyond for us in our search for the right property, we’d looked a quite a few places, but didn’t quite meet our exact needs. Bernadette listened to what we were looking for and after several months of looking contacted us with what she believed to be the perfect fit for us. She was spot on, we inspected the house on the Saturday, made an offer on the Monday, we couldn’t be more happy with the service she has provided.

Jason Grinnell
Buyer, 27 Chisholm Street, Greenwich

Excellent agent
Bernadette and her team provided a very professional approach and achieved a great off market result for the sale of our property.

Stuart Bruce
Vendor, 27 Chisholm Street, Greenwich

Very Professional and Helpful
I asked Bernadette to list my property for sale after speaking with several other agents and am very glad she agreed to help me with the sale of my house.
We communicated all the way throughout the campaign. Bernadette’s advise and knowledge of the market is extremely high and I felt very confident to take her advise regarding the marketing campaign and pricing. Bernadette was always available to discuss my ideas and offer advise and together we agreed on the best strategies to employ. I felt part of the team even though it was Bernadette’s professionalism which drove the sale. I was very happy with the resulting pre-auction sale and relatively short time it took to achieve this result. I would definitely HIGHLY recommend Bernadette and the team from Harbourline.

Linda Morgan
Vendor, 46 Carlotta Street, Greenwich

Thank You
Hi Bernadette,

I just wanted to say thank you to you and the team for the housewarming gift, and thank you also for our wonderful new house.

I can’t tell you how pleased we all are. It’s a beautiful location, we’ve met lots of the lovely neighbours already, and the house is charming at the moment and will be spectacular when I’ve finished with it (I hope)!

Claire and Robert Linsdell
Buyer, 26 Wisdom Road, Greenwich

Thank You
On behalf of the Spencer family and the estate of the late Richard Spencer I write this letter of thanks and
recommendation for Harbourline Real estate, In particular yourself and your associate Ian Hayes.
I have no doubt in my mind whatsoever that had it not been for your constant efforts to engage the right buyers,
coupled with Ian’s knowledge of regulations and what is permitted in this area we would still be on the market.
The Spencer family are very pleased with the end result.
We are happy to highly recommend Harbourline real estate to any new/prospective clients.
Wishing you continued success for your hard work Bernadette.

Simon Spencer
Vendor, 6 Robert Street, Greenwich

Exceptional service
Bernadette Hayes and her team at Harbourline Real Estate have given us exceptional service both in regards to the management of our rental properties and the recent sale of my mother’s home in Greenwich. In a changing real estate market, Bernadette and her team are achieving excellent results showing that experience, dedication and knowledge is paramount.Bernadette assisted my elderly mother and the rest of the family through the process of understanding the current property market, developing the best sales strategy, dealing with the contractual issues and negotiating the sale. Her local knowledge and attention to the smallest detail gave confidence to my mother for whom it was truly an emotional time. Bernadette was very understanding and thoughtful in how she dealt with all matters and on behalf of the family we say thank you.

Branka Regan
Vendor, 26 Wisdom Road, Greenwich

Thanks for an quick, straightforward sale
We really appreciated Bernadette’s honest, straightforward approach. She helped us understand the vendor’s requirements so that we were able to come to an agreement quickly and easily.

Liz McEvoy
Buyer, 6 Robert Street, Greenwich

Remote sale
Thank you Bernadette for all of your efforts to sell our Crows Nest Property. Bernadette went above and beyond to sell our property under challenging conditions. We had moved states, so the she would arrive early to ensure our property was presented in its best light prior to every home open. Her communication with us was exceptional and we never felt that we were not well informed of how the process of selling our property was progressing. We were happy with the price that Bernadette achieved for us and would not hesitate to highly recommend her.

Jenny Leahy
Vendor, 1/92 Burlington Street, Crows Nest

Dogged persistency
We had a property that a year or so ago was worth over $4m but because of various issues, failed to sell. A year later, it finally sold, I’m sure purely due to Bernadette’s dogged persistence. I think anyone else would have given up the fight over that period, but she kept going quietly behind the scenes, until the right money came at the right time. It wasn’t an easy battle, and I’m sure we are all scarred by it in some way, but she got us there in the end.
Thank you Bernadette.

Martin Harrington
Vendor,  6 Robert Street, Greenwich

Thank You Card
Thank you very much for all your support and advise over the last couple of months.  I am so grateful to have worked together with you and for your excellent, professional running of the sale campaign!!  Obviously I am hugely relieved and happy with the result!

Linda Morgan
Vendor,  46 Carlotta Street, Greenwich

Good at getting results
Bernadette suggested we run an off market campaign on our house, which turned out to be very successful and minimised the amount of preparation we had to undertake. She kept us informed at all times, and was highly professional in the way she showed the house.

Julia Starling
Vendor, 4 Manns Avenue, Greenwich

Excellent Agent, well organised and knowledgeable
Bernadette did an excellent job developing the campaign for the sale of our property.
The marketing materials were fantastic and the hits on the websites being used were well above the average.
Bernadette communicated with us following each opening so we knew who was interested in the property and their feedback.
Harbourline are well organised with all their personnel having a good understanding of the business and go out of their way to ensure their clients are well looked after.
Bernadette has significant market knowledge especially of the local area where she is also a resident.
I would absolutely recommend Bernadette and Harbourline.

Adrian Sue
Vendor, 50 Ronald Avenue, Greenwich

Very pleasant and knowledgeable
Bernadette knew everything about the house we purchased (it’s not always the case with agents) and gave us lots of information on schools and other houses in the area. She was pleasant to deal with and very professional in all her dealings with us. She even asked the vendors to leave the marshmallow soaps that my daughter kept talking about in the bathroom which was a lovely gesture.

Rachael Reynolds
Buyer, 50 Ronald Avenue, Greenwich

Great Agent!
I was so happy with my results, and how Bernadette handled everything. Her combination of both professionalism and her personal involvement from start to finish was much appreciated. I highly recommend her if you are in the midst of considering a new agent! Thank you, Bernadette!

Nathalie Scipioni
Vendor, 11A Fredbert Street, Lilyfield

Pleasure to deal with
Bernadette was an absolute pleasure to deal with on the purchase of our new property. We found her to be honest and trustworthy and she seems like a really genuine person. Something we don’t always come across in real estate.

Angela Swinnerton
Buyer, 11A Fredbert Street, Lilyfield

Thank you
I would love to thank you so much for negotiating such a wonderful sale price on our property in Canberra Avenue.

Thanks to your hard work and diligence we achieved a price that exceeded our wildest dreams.

All this in addition to managing my rental property superbly.

You are brilliant agents and I recommend you to everyone.  Wishing you every success.

Nadia Williams
Vendor, 21 Vista Street, Greenwich

Incredibly supportive
Bernadette & her team sold my apartment during a stressful separation period. Throughout the process, Bernadette went above and beyond to support me in so many ways. I am incredibly grateful to Bernadette & her team for everything and selling the apartment in declining market!

Bo Mee Bisnette
3/4 Crowther Avenue, Greenwich

Thank you!
Buying a house is one of the biggest decisions you make and we were very pleased to have Bernadette help us through the process. We found her trustworthy and kind and she ensured that all the details were taken care of in a professional and timely way. Thank you!

Alissa Scardino
8 Vista Street, Greenwich

Great knowledge of local market
I have enjoyed working with Bernadette on the purchase of our new home. Her openness and honesty together with her thorough knowledge of the local area have helped us enormously. Thanks Bernadette.

Veronica Carroll
4 Bellevue Avenue, Greenwich

One of a kind
From the first open house, Bernadette was a pleasure to deal with. Prompt and reliable in every regard. One could not ask for a more trustworthy and knowledgeable professional. Which is why I had no hesitation in asking her to handle the rental management of the property after settlement.  I would highly recommend Bernadette and the Harbourline team.

Craig Maxwell
2/188 Blues Point Road, McMahons Point

Happy to recommend
Having recently bought a property through Bernadette, I found to her to be friendly, up-front and professional to deal with.

Peter Johannink
204/26 Clarke Street, Crows Nest

Sold in 2 weeks
Need I say more? Made it very easy for me at a time when life was complicated. Happy client.

Nicky Decosta
204/26 Clarke Street, Crows Nest

Highly professional
Excellent agent to deal with as a buyer. Nothing too much trouble.

Vicki Doyle
23A Wisdom Road, Greenwich

Excellent agent
Bernadette is an excellent agent, who went above and beyond to sell our property. Her honesty, great communication skills, and exceptional knowledge and experience in the industry were invaluable throughout the property campaign. We would highly recommend her.

Belinda Pratten
8 Vista Street, Greenwich

Bernadette went above and beyond
I would unreservedly recommend Bernadette and her team. She pulled out all the stops to sell my house including opens on Sundays. She also dealt well with me being away, sick and very busy at work during the sale period which meant I was sometimes short on patience! Can’t thank you enough. Now I can start a new chapter in my life.

Deb Sutherland
4 Bellevue Avenue, Greenwich

A great price from a great agent!
I was very pleased to have Bernadette as my agent. She was always prompt to reply, professional and invaluable in attaining a great price. I would definitely recommend her it you a thinking about selling.

Marguerite Hanks
15 Crowther Avenue, Greenwich

Excellent Agent
Bernadette did a great job in selling my property. She was diligent in her approach and communication throughout the process. I can highly recommend her as an agent.

Josh Creek
1B / 74 Shirley Road, Wollstonecraft

A Personal approach
Bernadette came highly recommended by good friends of ours who found her to be honest with exceptional communication skills. From the time we instructed Bernadette to auction date was less than two months and she moved with the speed of light to get the necessary repairs and maintenance completed by excellent tradespeople. During what is always a stressful time, Bernadette was a continuing source of comfort and understanding and available 24/7, a rarity in the Industry.

Tina Brauer
2 Edwin Street, Greenwich

A person of excellence
Bernadette showed that she was passionate to present our house for sale in the most excellent way. She worked really hard to do all that she could to ensure the very best outcome. She was easy to talk to and always showed that she was interested in what we had to say. I was very pleased to see she was such a person of excellence.

Robyn Briggs
Vendor, 8 Mooney Street, Lane Cove North

Great agent

Bernadette and her team were extremely helpful and responsive using all modernistic technology throughout the sale with nothing being too much trouble. I would recommend Harbourline to any potential vendor.

47 Carlotta Street, Greenwich

Excellent Agent
I got to know Bernadette when I purchased my house. As a purchaser new to the market I were very impressed with the integrity shown by Bernadette especially as she acted on behalf of the vendor. She has great knowledge and is familiar with local properties especially in Greenwich areas. It was the reason I chose her to help me selling my property. My property was successfully sold within 4 weeks before the auction. She has been very professional as well as helpful. Her negotiation skill is very good and keep providing feedback to me about the selling progress weekly.

Fei Liu
Senior Partner
KWL Lawyers
23A Wisdom Road, Greenwich

2017 REINSW Awards – Finalist Real Estate Agency Small
Congratulations Bernadette on your nomination. Well deserved! I try to follow real estate happenings in Greenwich and I am always happy to note your many sales successes. Zsolt and I really value and appreciate the care and support offered and results you achieved when you sold our home. We are still loving life here in Lennox Heads.

Sandra Mankowsky
Ronald Avenue, Greenwich

REINSW Journal
Thank you Bernadette for sending us the article about your life and career, in the REINSW Journal . I enjoyed reading about your attitude to selling real estate. It certainly explains why I found you and your staff so pleasant and reassuring to deal with when you sold my house in Ronald Avenue.
Carry on the good work – you certainly stand out among real estate agents.

Gayle Sutherland
Ronald Avenue, Greenwich

Excellent agent
We have recently sold our property viz 4 bed home in Greenwich.
Bernadette Hayes from Harbourline was our chosen agent.
She had good market knowledge, continuous excellent communication between us & potential buyers.
She negotiated all related sales matter with expertise.
She is approachable, knowledgeable & efficient.
We were very happy with the services of Habourline.
I would rate Bernadette Hayes as above & beyond.

Antoinette Warden
18A Innes Road, Greenwich

Fantastic Agent
Bernadette was always very helpful and kept us informed every step of the way with the sale of my mothers property in Greenwich. It was a pleasure to deal with her and the staff at Harbourline Real Estate.

Cath Cummins
14 Anglo Road, Greenwich

Very professional, but still personable. Highly knowledgeable and bang on with her market estimation. Thorough.

Chris Cummins
14 Anglo Road, Greenwich

Greenwich Federation
Bernadette and her team viewed, advised and displayed my house with professionalism and calm efficiency. Bernadette’s knowledge and understanding of the local market was terrific, which generated a welcoming feeling of confidence in entrusting my house sale to her.

Myra Tustian
12 Anglo Road, Greenwich

Bernadette was superb. She was generous with her time and advice, honest, patient and the way she managed the process helped us achieve our desired price before auction. Would love her to sell our house next time.

Lucinda Mitchell
27 Ronald Avenue, Greenwich

Honest and above all calm
Bernadette was fantastic to deal with. Professional, honest and above all calm. She has instilled the same qualities in her team which gave us added comfort throughout what could have been a very stressful experience. She has helped us realise a dream. I would highly recommend her. This quote fits Bernadette to a tee: “The only thing to do with good advice is to pass it on. It is never of any use to oneself”. Oscar Wilde

Darren Dawkins
27 Ronald Avenue, Greenwich

Reliable & honest!
From the beginning, Bernadette was a pleasure to deal with. Nothing was an issue and her open and consistent communication gave us great confidence that our property was in good hands. Her market appraisal was well researched and honest and from day one we felt confident that Bernadette and her team had our interests well in hand. We would recommend Bernadette to anyone wanting to buy or sell – she was excellent, professional, honest and courteous in every way.

Philippa Davies
2/188 Blues Point Road, McMahons Point

Sets the benchmark for professionalism and market knowledge
My wife and I recently had the pleasure of appointing Bernadette to market and sell our home. From our initial enquiry Bernadette displayed an uncanny ability to read us as vendors. She was calm, incredibly professional hard working and importantly her commercial and market knowledge peerless. Above all, she was always responsive and never pushy. These are important factors which confirmed on more than one occasion we had made the right choice in appointing her. In what has clearly become a crowded market of realtors seeking to represent vendors, Bernadette in our view stands well above the pack. Even after the completion of our sale, where many agents vanish with their commission, she provided numerous examples where the ‘client’ relationship can continue. Professional and impressive – appoint her with confidence.

Matthew Coleman
7 Crowther Avenue, Greenwich

Outstanding Agent Achieves Outstanding Results
Thank you Bernadette and the Harbourline team for achieving this outstanding result for us! As a long term resident of Greenwich and having met and worked with many local agents, we knew exactly who we trusted for the sale of our property. Bernadette was very professional and helpful in every aspect of the sale, giving sound advice and providing realistic expectations which she far exceeded. She handled the off market sale with expertise and her strong negotiation skills resulted in a fantastic price for us. We would highly recommend Bernadette and her team at Harbourline to anyone thinking of selling their home. They thoroughly ​deserve the accolades and awards which they have won in recent years, and we are so grateful for the excellent service Bernadette has provided to us.

Bhadur and Caroline Naran
34 Portview Road, Greenwich

The best agent
Bernadette was outstanding in every aspect of the sale – from the initial briefing through to the exchange of contracts. Her attention to detail and follow-up with all enquiries set the standard. Bernadette has the capacity to engender trust for the vendor and all prospective buyers. We have no hesitation in recommending Bernadette and her team to anyone seeking the best possible result from the sale of their property.

Stephen Enemark
59 Stafford Road, Artarmon

Fabulous agent. We could not be more pleased with the result.
Bernadette & her whole team are to be congratulated on an extremely pleasing result! Everyone we had dealings with at Harbourline was amazing. Professional, polite, helpful at every stage of the process & extremely knowledgable. I will be recommending Bernadette at every opportunity.

Mary Enemark
59 Stafford Road, Artarmon

We wanted to write in to say that we found Bernadette and Ian very knowledgeable about the house they were presenting. They were always kind and prompt to answer our questions when we raised them in between inspections. Even though we were not actively looking in the lower North Shore area at the time of house hunting, they persuaded us to consider buying into the area, especially the house we ultimately purchased. We are now living in the house, after one year of renting it out (by Harbourline Realestate) and we love it! We are so glad they convinced us to buy into this area, it is a special part of Sydney.
Binh and David Rey, Northwood

Binh and David Rey
153 River Road, Northwood

I had a total of 6 real estate agents come to my apartment to give me a marketing appraisal on my property. Bernadette stood out from the rest at our very first meeting. She did not try to give me the hard sell, instead she offered to assist me with a problem I was having with tenants at my parent’s property, which thanks to her input I was able to resolve. Her marketing strategy was different from the other agents and based on her local knowledge, it proved to be very successful. Thanks to Bernadette’s negotiation skills my property sold for $150,000 more than the absolute maximum price the other agents had indicated, and in 2 weeks !! I can highly recommend Bernadette, not only as a highly skilled and knowledgeable real estate agent but as a warm and lovely person who sincerely is motivated by getting the best result for her clients.

Debbie Ball
3/228-234 Pacific Highway, Greenwich

I wanted to say thank you for your hard work and I could not have been happier with the outcome. The price and the purchasers were exactly what I had hoped for, you can’t ask for more than that. I love the house and am so glad that it will be a home for a lovely family!

Adrienne and Family
23 Mitchell Street, Greenwich

Although we were aware that Bernadette had a number of other properties on the go at the same time as she was marketing ours, I always had the impression that we were receiving her undivided attention. Bernadette gave us prompt and comprehensive feedback after every open house, and whenever any other significant event occurred. While not giving us false hopes, she was always open to the selling price being higher than our original estimates.

Brad Scoular
23 Mitchell Street, Greenwich

I engaged Bernadette to sell my house as she had been managing the property while I was overseas. Bernadette worked hard and communicated well. The house sold quickly for a good price. I would highly recommend Bernadette and her team at Harbourline for anyone thinking of selling on the Lower North Shore.

David Morgan
36 Crowther Avenue, Greenwich

I was very satisfied with the whole process of selling the house. Bernadette was very helpful in advising how to prepare the house for marketing. Feedback after open days was informative and Bernadette was diligent in the actual exchange of contracts. Thank you all.

Meredith Webster
17 Panorama Road, Lane Cove

Thank you Bernadette for a very good finish to selling our house. My sisters and I are very happy with the final price.
It is sad to see it go, but it sounds like a nice young family have bought it and will be very happy there.

17 Panorama Road, Lane Cove

We would like to express our thanks to Bernadette and the Harbourline team for her commitment throughout our campaign and meeting potential buyers 7 days a week. We were very pleased with the result and we can’t recommend them highly enough.

67 River Road, Greenwich

We felt comfortable engaging Bernadette Hayes from Harbourline Real Estate as she came highly recommended. Being the Executor of a deceased estate was never going to be easy. We were impressed by Bernadette’s honest approach and couldn’t have hoped for a smoother transaction. Using an out of area Agent worked to our advantage as her sole focus was on the buyers. An amazing result was achieved at Auction and all parties were happy. I would have no hesitation in recommending Bernadette.

Michael Williams
64 Warrane Road, Willoughby

I am so very grateful that a friend recommended this realty! Thoroughly professional and reliable from start to finish, Bernadette and her team made the daunting process of refurbishing and presenting a tired old property achievable, especially since I had to manage most of it from interstate. At all times I felt confident that they were making well-informed suggestions which were based on a wide range of experience. Her support team of design consultants were also wonderful to work with, organising trades and helping to achieve a fresh look for my property. Communication was always easy and straightforward, things were always done exactly when they were supposed to be, and the whole experience was an extremely positive one which I would repeat in a heartbeat if I had another property to sell in Sydney. Well done and thank you Bernadette and your team!


After consulting 5 agencies, I selected Bernadette Hayes of Harbourline Real Estate to sell my late uncle’s home because she seemed the most straight forward, pragmatic, sensible, pleasant and trustworthy. Her appraisal of the market was very much in tune with mine, whereas other valuations had varied widely. She impressed me with her detailed knowledge of managing the sales of deceased estates, even if there are difficulties with grant of probate. Essentially I got the impression that here was someone I could work with, someone with integrity that would work hard for me, with my best interests at heart. And I was right. She managed the entire campaign while I resided interstate. Her communications were exemplary, and her negotiation skills with interested buyers and selection of auctioneer resulted in the most amazing outcome. Bernadette comes very highly recommended by me as a highly skilled, hard working professional of great integrity.

Dr Sally Church
Hon. Veterinary and Agricultural Sciences
Melbourne University

Bernadette Hayes recently sold our property. She was professional, honest and hard working in all matters relating to the preparation and sale of the property. Her support and communication made the whole process less stressful. She helped us with all the right people to prepare our property. Everyone did their job well, were helpful and were realistically priced. During the campaign she kept us fully informed and worked hard with all possible buyers. All her staff were also very helpful and friendly.

Sue Buckle
34 Third Avenue, Willoughby

When you’re selling the family home of 39 years, it feels like a big deal. And we knew our place was unusual, probably even eccentric to some, so we suspected it wasn’t going to be a straightforward sale. We investigated most of the local agents. Most of them seemed competent enough, but there was something missing, so we started looking “outside” our suburb. Eventually we discovered Bernadette – during her first visit and meeting with us she seemed to understand us, and more importantly, she understood the house. It soon became obvious that she was the right agent for us. Bernadette made several suggestions on presenting the property which had not occurred to anyone else. She also put us in touch with an excellent stylist, a very helpful conveyancer and some tradies who were efficient, effective and good value. Her advice about marketing the property was spot on – our online advertising results were way above the median for a house in our area. With the campaign underway, Bernadette always kept us fully informed about the state of play. She also displayed an amazing sixth sense or intuition about the ‘lookers’ and prospective buyers – this greatly helped us make the right decisions about offers. We unhesitatingly recommend Bernadette Hayes to anyone seeking to sell their property in the northern suburbs of Sydney.

Tom Buckle
34 Third Avenue, Willoughby

Bernadette is a rare breed in her industry, of course she is driven by the deal, but what sets her apart and makes her a member of a very small and unique group of real estate agents is that she is highly ethical and truly cares about doing the right thing by the people she is representing. In other words she’s not full of bull and hype, she doesn’t guild the lily and feed unrealistic expectation. I think this is one of the reasons her relatively young business has grown exponentially – people find it a relief to deal with someone who tells the truth and genuinely cares about them and what they want rather than all the slick presentation and pay day focus.

Bernadette is a wonderful communicator and makes the process of buying and selling fun, because she likes people and loves what she’s doing. She also has a very successful rental division, which in the current highly challenging climate of the rental market, manages a very high level of care and representation of the rights and needs of both landlords and tenants.

I highly recommend Bernadette to anyone on the Lower North Shore wishing to buy, sell, lease or rent a property. I wish there were more like her in the industry

May Lloyd

I have known Bernadette for a number of years and have used her services for both selling and renting properties. She has a wealth of knowledge about the local area and has always provided honest and accurate feedback in terms of the property market and appraisals specific to each property. Bernadette ensures that the strategy employed is a sound one but continues to re-assess based on how a specific campaign is going. She provides timely feedback on how things are progressing and we always felt that she had our best interests at heart.

John Jukes

We were more than happy with the way Bernadette Hayes handled the sale of our house. She was efficient and very helpful at all times, which made the selling of our home less stressful, after having had our family growing up and living in it for over 46 years. Thank you Bernadette and your most pleasant team very much. With best wishes Derek Mitchell.

Derek Mitchell
20 Gore Street, Greenwich

I would rate Bernadette and her team the best in Sydney. Very professional and competent.

Gaye White
3 Ronald Avenue, Greenwich

Greenwich traditionally has always been a tightly held real estate market. I considered selling my family home some 18 months ago as my children were embarking on their final year of high school and I was considering down sizing and planning the next phase of my life. Bernadette came highly recommended and on the first meeting I new I was in good hands. True to her word, Bernadette respected my wishes with regards to privacy and there was no pressure to sell as time was on my side. The real estate market continued to boom and I could see that Harbourline real estate was making record breaking achievements in Greenwich. Harbourline was creating a real niche market within Greenwich and proving strong competition to real estate businesses who traditionally, tightly held the market. Not only did Bernadette sell my home, she made the whole process stress free. I found Harbourline takes real estate to a new level! Bernadette and her team extremely professional, knowledgable of local market conditions and through their marketing, social networking and hard work, sold my house “off market” within a few weeks. The photographs of my home were exceptional! Bernadette had an existing list of potential buyers, which resulted in plenty of visitors for open house held over three weeks. Bernadette has developed a great rapport amongst sellers and potential buyers. Bernadette is an exceptional realtor and I would highly recommend Harbourline Real Estate for all your real estate needs. You are not abandoned once your house is sold…… Harbourline continue to assist me in securing a rental property, purchasing my next perfect home!….., and if required, attending the purchase auction on my behalf. I am extremely grateful for all her wisdom, friendliness and expertise. She takes real estate to a new level!

Joanne Boutros
16 Seaman Street, Greenwich

Bernadette did a great job, helping sell our house. Outstanding knowledge of the Greenwich market, excellent access to buyers, listened carefully to what we were looking for, and gave thoughtful and accurate advice. And she leads a great team!

Derek Stanwell
3 Wallace Street, Greenwich

We could not speak more highly of Bernadette or the team at Harbourline. Professional, direct, honest and efficient was what we experienced with the sale of our property. We are very happy with the outcome.

Dominique Cowle
3 Edwin Street, Greenwich

After living in Greenwich for 23 years, we decided to sell our home. We chose Bernadette Hayes of Harbourline Real Estate to be our agent and it was an excellent choice. We knew Bernadette had sold many houses in Greenwich and knew the market well. Bernadette was a delight to deal with and was professional, diligent and gave us excellent feedback as to how the sale was progressing. We highly recommend Bernadette and her team.

John and Victoria Arnold

Selling the family home of nearly 30 years was always going to be an emotional rollercoaster. Bernadette and her wonderful team at Harbourline provided a level of service and support that was far beyond anything I expected. I don’t think Bernadette ever sleeps. She and the team are totally focussed on getting the result, and the best result, but always in close consultation and with a deep understanding of just how difficult this process can be. They are simply outstanding and deserve an unreserved recommendation.

Peter Chandler

Bernadette Hayes assisted us in selling our house within 6 days of going to market! This sensational result was beyond any expectations we had dreamed of. We are truly thankful for all the pre-sale advice that Bernadette provided in helping prepare the house for sale, her constant availability and communication throughout marketing and sale phases, as well as the post-sale support we needed at times to get our head around “novel” legal questions. Thank you to Bernadette and her amazing team!!

Justin and Trudy Ricketts

“There are many reasons why you make the decision to sell your home and we have gone through this process several times over the years. So who do you trust to look after your best interests? We have used some of the larger franchises in the past and have always felt somewhat let down. Their desire to secure your listing results in inflated market valuations and promises of fantastic media exposure throughout their network but in the end the underlying desire is to move the property which invariably comes with a list of excuses as to why expectations may not have been achieved. We looked very closely at our market and it was very obvious who was actually selling properties in our area and who was not. Buyers are also very aware of who is getting the listings. Our decision to list with Bernadette Hayes, owner of Harbourline was an easy choice. Her estimate of our market value was accurate and Bernadette’s local knowledge and network is excellent and we had enormous interest from the start. At all times we felt that Bernadette was working very hard for us and driving our best interests. The sale strategy was executed perfectly and in the end we did not feel the need to go to auction, so there was no compromise and we achieved an outstanding result that exceeded our expectations. Local knowledge, local expertise and having Bernadette really looking after our interests meant a fantastic outcome and we are very happy with the result.”

Stefan and Michele Law

Thank you for achieving a great outcome for us. We were worried sick the whole weekend when I saw Channel 9 news on Friday, heralding record sales expected for the last auction of autumn. We could have lost all the buyers over the weekend. I began to wonder maybe we should have an auction too.
Nevertheless, I have to commend you on your wit and courage to give a high selling price to the purchaser to bargain down. Unfortunately, this strategy had fallen on deaf ears with the other agents in the past. Chinese love to bargain especially Mainlanders. In my heart I was expecting a 6 but no, 8 is a more prosperous figure and Bingo! There is no way we can push from the other end to this figure. So thank you for your smart move.
A three year ordeal of selling, leasing and selling had finally come to a favourable end. Our perseverance is all worth it. Now we can go back to be architects rather than cleaners. Thanks again for your dedication and effort.
We have no hesitation to recommend both of you to our friends and clients. All the best to your prosperous business!

Anna Yap

We asked Bernadettte and Harbourline to take on the sale of our property, as a new agent, after a disappointing first attempt earlier in the year. Bernadette and Lisa were professional, communicated extensively with us and were positive about our property and yet realistic and honest with expectations. The availability and customer service provided by Bernadette and her team is definitely stand out. We couldn’t recommend Harbourline enough when looking to buy or sell property.

Sophie Ellis

Having had an extremely shocking experience with a dishonest (bordering on crooked) real estate company in Lane Cove, we were referred to Harbourline Real Estate through friends. We cannot speak too highly of Bernadette and her professionalism. She is such an honest, straight up and down agent. Thank God there are the likes of her among the real estate agents of Sydney. We would have no hesitation in recommending her to anyone seeking an honest real estate agent.

Harley Harwood

I would have no hesitation in recommending Bernadette Hayes to anyone selling or buying property in Greenwich. In the era of Internet, most people buying a family home search for their next property on and domain. All agents, including an independent agent, can advertise a property on these sites. The real difference that a real estate agent can make when selling a property is in their preparedness to go the extra mile – to help with getting a property ready for sale (including sourcing tradespeople at short notice), to extend the time of an open house to suit buyers, to accommodate inspections for individual buyers, to answer inquiries from both buyers and vendors at all hours including Sundays. Bernadette excels in this area. The other factor which differentiates Bernadette from other agents selling in Greenwich is her superior knowledge of the area. This is not just about providing the sale prices of comparable properties (any agent can get this information), but understanding all of the advantages of living in Greenwich (not just the obvious ones) and the kinds of buyers who would be attracted to Greenwich and specifically to your property. In this regard, I was surprised at the difference between Bernadette and other agents that we spoke to. Importantly, and perhaps unusually, I have found Bernadette to be trustworthy. She’s realistic about the value of property which means as a vendor you’re not holding out for an unrealistic price.

Lisa Hill

I recently sold my family home of nearly 60 years with Bernadette Hayes from Harbourline Real Estate.

It was an emotional roll a coaster for me but I can say working with Bernadette was a pleasure at all times. She by far exceeded her duties as a real estate agent in all avenues. As she made herself available at all hours of the day and night, you would have thought I was her only client!

Previously my house had been on the market with 3 other agents, two of whom were big name real estates agents.
Bernadette with her local knowledge was able to secure a contract and sale price I was very happy with. This others had not been able to achieve.

Personally I would recommend her to any person selling or buying in Greenwich or surrounding suburbs.

Sally McQuinn

Gavin and I were reflecting yesterday on how easy it has been to deal with you this past week, and that your professional manner is something that we as buyers agents representing our clients do value very highly. So I’d like to thank you again for your assistance and commitment to getting the deal done in a timely fashion.

Adam Sampson & Gavin McPherson
Buyers Agent, Oasis Property

My father was a real estate agent for 30 years, so I had already interviewed several agents when Bernadette pitched to us. She impressed us with her bulldust free style, simple marketing plan, and her very reasonable commission. Sarah, the stylist that Bernadette recommended did an excellent job and was well worth the expense. In the end we got our house on the market in less than 2 weeks and sold it 3 weeks later at the last auction of the year for a good price.

Bernadette is hard working, trustworthy and great value – its not often you can say that about anybody these days, let alone a real estate agent! My wife and I can’t recommend Bernadette highly enough.

Peter and Michelle Moore
Lane Cove

We would like to express our appreciation to you and the team for an extremely professional approach to the listing, advertising and sale of our property in Greenwich. Your local knowledge, commitment and flexibility to meet potential buyers 7 days a week, and the end result you delivered for us fully vindicated our decision to select you and the the team. It is simple, if you want results then select the best – Harbourline.

Thanks again

Steve and Susan Gellatly

What can I say but…YOUR THE BEST!

I have been telling everyone about you, and will send anyone that ask me onto you.

Thank you so much for everything…Please keep-in-touch.
All the best

Santo Rizzuti

We have no hesitation in recommending Bernadette. Her professionalism, perseverance and integrity were key aspects of how she looked after the sale of our house and she also guided us in the preparation and marketing and provided a streamlined and effective campaign.

It was a unique experience for us, made easier by Bernadette’s sincerity, determination and confidence and exceeding the brief, by finding rental accommodation for us as well!

Alice and Peter Svendson

Bernadette and the Harbourline team have done a wonderful job managing my unit for the last couple of years. When it came time to sell I had every confidence in Bernadette’s knowledge of the local market and had no hesitation in engaging Bernadette. Her Professionalism and honesty are outstanding and I was very pleased with the final result- the top sale in the Block!

Bill Vlahos

After interviewing 3 agents, we decided to go with Harbourline, based here in Greenwich. We could not have been more pleased with the fantastic result Bernadette achieved for our property. Bernadette worked tirelessly with 3 open for inspections a week, as well as countless private inspections.

By auction day, there were 18 contracts and 8 registered bidders, with an excellent result achieved.
Harbourline stands out for their commitment to going that extra mile, and giving 110%.

With Bernadette as the Principal of Harbourline, you not only get a highly experienced agent, but also a person with a deep knowledge of all aspects of the real estate business. Highly recommended.

Sean Braiser

Bernadette Hayes from Harbourline Real Estate recently sold my deceased parents home in King William Street, Greenwich. My wife and I have been more than happy with her professional approach. She achieved a price we are happy with, communicated constantly with us during the selling period and was always contactable whenever a query arose. We were very pleased that we made the right decision in selecting Harbourline and have no hesitation in recommending Bernadette’s services to any prospective vendors.

Ian Whiting

Harbourline Real Estate did the most fantastic job of selling our unit in Roseville. Bernadette and her staff were always most professional, nothing was too much trouble. Thank you so very much for a quick smooth sale at the right price. Ian and Bobbie Scotland

Ian and Bobby Scotland

I am writing to thank you for your excellent service and support that you provided my husband and I with the sale of our house in Greenwich.bYour positive, professional manner combined with your keen business skill gave us a top price and a quick sale of which we are very happy with.

I wish you every success in your future real estate business.

Edwina Dagger

We are very confident recommending Bernadette Hayes as a Real Estate Agent. She has recently sold our house in Greenwich and both her professional approach and warm demeanour have ensured what is a potentially stressful process has been as smooth as possible. Bernadette brought her thorough knowledge of the area into play as she planned and organised the many facets of the sales program. Nothing was left to chance and she was always available, immediately addressing any inquiries and matters arising. We always felt we were most welcome to contact her at any time for advice and information. Nothing was too much trouble and no queries too trifling.

Bernadette’s sales team were also an asset. Open House inspections were well managed and supervised and all enquiries were followed up. We appreciated the regular feedback we received after every inspection. We always felt Bernadette’s assessment and appraisal of potential purchasers was valid and insightful.

Bernadette demonstrated a real understanding of the sales process and we felt fortunate that we had chosen such an ethical and motivated agent to sell our house for us. She was realistic about the features and qualities of our property and certainly worked hard to achieve a very satisfying outcome for us.

Sandra and Zsolt

We recently sold our house using Bernadette Hayes of Harbourline Real Estate Pty Ltd. From the very outset we found Bernadette to be very helpful and active in marketing our house and in getting potential buyers through the door. At all times she was available and able to give advice without being “pushy” or “high pressure”.

Some agents we have formerly dealt with have given us unrealistic market valuations and have triedto pressure us into doing things their way. Bernadette did not do this, but she did work hard to sell our property and got us a good price and in a relatively short time.

We found her honest and professional and would recommend her to anyone wanting to buy or sell a property.

Ann & Richard Stevens

Bernadette was selected from a broad range of local agents for her knowledge of the market, prompt service, flexibility and patience. Harbourline is a niche agency that can punch above its weight with professionalism and integrity. Bernadette’s market instincts are to be trusted and as our property sale gained momentum so did our confidence in Bernadette, she worked incredibly hard and was available 7 days for open house and private inspections. My expectations were exceeded and I am more than happy to recommend Bernadette to anyone thinking of selling their home.

Catherine Brasier

As a retired builder, I have used other agents in the past. It always felt like my house was part of a production line. With Harbourline quite the opposite. Bernadette did a fantastic job giving her time and focus to achieve my asking price before auction. Great result.

John Cass

It was nice meeting you both – you guys give realtors a great name – pity you didn’t operate over this way!

Kathy and Bill Mitchell

We found Bernadette amiable and very professional in selling our property. She worked hard to achieved the best price for us. I would happily use her excellent service again.

Mike Panik

Just a note to thank you so much for your patience, professionalism and good cheer showing Allan and I over a variety of Greenwich properties over the past seven months.

As we had our hearts set on finding the right property for us in Greenwich, over that period we dealt with all the local agents and found them all pleasant. However, I have to say that we found you the most helpful, straight-dealing and most realistic about price.

I wish we could have bought a property from you but we found a lovely property in Drummoyne.

Best regards and thanks again.

Anne and Allan

We were so glad we used Harbourline to sell our Mums house. Bernadette got us an excellent result at the auction, $110,000 over the reserve price! Highly recommend! Great service! Very professional approach!

Rob Ashes
Lane Cove

Thank you for your warm and professional service in the sale of our house. Excellent references assured. Kind Regards

Pauline and Kevin Reeve – Lane

Many thanks for your assistance with the purchase. I think you really understood ours as well as the Vendor requirements and helped negotiate a deal which we think is good for both!

Nardev Gupta

Bernadette made the sale of our home easy and secured a good price before auction. Wonderful service, 7 days a week. We would highly recommend her. An agent with integrity.

Richard Stevens

Just a short note to thank you so much for managing the sale of my Mothers deceased estate, which I must say was seamless. Throughout the process, we were extremely impressed by the manner in which Harbourline operated and were more than satisfied with the sale price achieved.

Thank you so much for all your efforts as they are sincerely appreciated.

Garry Williams